5.78 FAQ-1094 What should I do if Origin not responding when exporting graphs or choosing menu?
Last Update: 1/27/2023
If Origin does not function for unknown reasons, including but not limiting to following situations:
- No response when exporting graphs,
- No reasponse when choosing a menu,
- Shows an error message External call execution or Fail to find xxx.DLL when fitting or creating data sheet from a graph file...
Please check if the anti-virus software cleans up some of Origin's DLL files.
- If yes, reinstall required DLL or repair Origin (select Repair or Uninstall Origin from Windows Start menu and select Repair in the install wizard).
- Add Origin to anti-virus software's white list.
Related Topics
- FAQ-20 What should I do if my Origin crashes or freezes?
- FAQ-752 What should I do if my Origin cannot be started?
- FAQ-780 What should I do when Origin does not function for unknown reasons?
- FAQ-930 Why my Windows freezes or crashes on Origin startup or during running, or Origin doesn't function properly?
Keywords:not functioning, no responding, cannot export, error