6.78 FAQ-1090 Why I see LastErr:1, LastErr:122 or LastErr:401 when activate Origin?

Licensing-Error-Codes

Last Update: 9/25/2025

If you get Error Code LastErr:1, LastErr:122 or LastErr:401 when activate your Origin,

To fix this problem,

• Please first check if Origin's User Files Folder (you can open it by menu Help: Open Folder) is set on a cloud-syncing service such as OneDrive, Dropbox or Google Drive. If so, please move it to a local filepath.
  Note: Refer to this page for how to change the User Files Folder.
• If the User Files Folder is already set in a local filepath, please try following solution:
  1. Close Origin if it is still running.
  2. Open Windows File Explorer to folder: C:\ProgramData\OriginLab.
     
  Windows usually hides the ProgramData folder by default so you can paste the filepath directly into the File Explorer Address Bar to access it.
  3. Delete License sub-folder and REGID.lic file.
  4. Right-click on the Origin icon and select Run as Administrator from context menu to launch Origin as administrator.
  5. The License Activation dialog will open. Enter product key and click Activate to license your Origin.

  Note: There is no need to run Origin as administrator after activating Origin successfully.

• If above solution didn't work, please try to uninstall and reinstall Origin and then activate again.

Learn more about license error code, please refer to this page.

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